Maintenance

Billing release

We are planning to release changes to Billing. You can expect some disruptions.

Downtime

Login and launching profiles not unavailable

Some services are unavailable due to high load on the database.

Degraded

Login and launching profiles are intermittently unavailable

We are performing a database structure update which is taking longer than expected. We have throttled the rate of requests to give the database some space to execute and run the changes and finish the update faster.
This is a temporary problem and profile data is not affected. Users will see slightly degraded performance and receive notifications of too many connections pending the update operations. Regular updates will be provided as the services will recover performance.

Maintenance

Billing release

We are planning to release changes to Billing. You can expect some disruptions.

Maintenance

Billing hotfix deployment

We are planning to release a hotfix to Billing. No major disruptions are expected.

Maintenance

Billing release

We are planning to release changes to Billing. You can expect some disruptions.

Maintenance

Billing release

We are planning to release changes to Billing. You can expect some disruptions.

Maintenance

Billing release

We are planning to release changes to Billing. You can expect some disruptions.

Maintenance

Backend update with performance and scalability improvements

We are planning to release new version of Multilogin backend containing significant performance and scalability improvements, as well as features for onboarding new customers. The login, registration and collaboration services will be affected intermittently throughout the maintenance period and may be unavailable during this time.

Maintenance

Billing release

We are planning to release changes to Billing. You can expect some disruptions.

Maintenance

Billing release.

We are planning to release changes to Billing. You can expect some disruptions.

Maintenance

Cloudflare world-wide issues

One of our service providers, Cloudflare is encountering issues with their infrastructure. We have currently redirected our traffic to mitigate this problem, but some regions may encounter difficulties logging in and accessing billing. While this is not a problem with our own systems, it is impossible to tell how long this situation will persist.

Maintenance

Billing hotfix deployment

We are planning to release hotfix to Billing. You can expect some disruptions.

Maintenance

Billing release - new updates and features, as well as a few bugfixes for VAT

Removing 3 days invoice. Generally, updating the flow on invoice generation and cancellation. Now, invoices will be generated 3 days before the new subscription period starts and if not paid for 1 day after it started, the subscription will be terminated. Without issuing any additional small invoices.
Fix of VAT for users who are changing the country. Both, old and new
Fix for the partial PayPal refund
Introducing regular automatic cleanup of the negative invoices
"Pay now" for all unpaid invoices, notification about unpaid invoice with the "Pay now" button
Fix: error messages for email field